Check the camera menus
Look for Event / Alarm Setting / Alarm Server or the equivalent Road Traffic linkage settings.
Ruby ANPR receives ANPR events directly from compatible Hikvision cameras. The quickest compatibility check is whether your camera can send Hikvision ANPR Alarm Server events over HTTP or HTTPS.
Ruby ANPR has been developed and production-tested with the Hikvision iDS-2CD7A26G0/P-IZHSY ANPR camera, including live HTTPS event delivery, three-image captures, IN / OUT direction and the 60-second positioning heartbeat.
Other Hikvision ANPR cameras may work when they expose the same Alarm Server event workflow, but Ruby Systems only claims a model as tested after it has been verified end to end.
Look for Event / Alarm Setting / Alarm Server or the equivalent Road Traffic linkage settings.
A successful synthetic test proves camera → HTTPS → Ruby ANPR → image storage → database → dashboard.
Send the exact Hikvision model and firmware version if you want us to check the expected configuration path.
The public demo uses 10 fictional cameras and no customer data.